Frequently Asked Questions

We provide secure on-site and off-site document destruction, also known as paper shredding, services. We replace traditional cardboard recycling bins with secure consoles into which all confidential office documentation is discarded. In the case of our on-site service, our mobile shredding vehicles visit your offices on a predetermined schedule. Our client service representatives transfer the console contents into larger secure containers, the contents of which are immediately destroyed on your premises in our vehicles. In the case of our off-site service, which is ideal for offices in more remote locations, the container contents are securely transported in sealed bags to the nearest Cleardata facility where they are shredded under secure conditions.

Our on-site document destruction service is currently available in the metropolitan areas and surrounds of Gauteng, the Western Cape, KwaZulu-Natal and the Free State. Our off-site services are available to clients in the Eastern Cape, Limpopo, Mpumalanga and the North West.

Every organisation that possesses or has access to confidential information such as payroll records, medical and financial records, and other personally identifiable information, needs to protect the privacy of its customers and employees. This is required by the privacy protection provisions of the Financial Intelligence Centre Act (FICA), Financial Advisory and Intermediary Services Act (FAIS) and the National Credit Act (NCA). The Protection of Personal Information Act (POPI) also requires the responsible disposal all confidential information. Aside from your legal obligations to your clients or customers, it makes good business sense to protect your innovative ideas, business plans and budgets from falling into the wrong hands.

Office shredders are time consuming for staff to use, unreliable in that they often break down, and put sensitive business data at risk, as this information is not securely stored or shredded. We provide a safe and secure solution to this common workplace challenge through highly controlled on-site and off-site document destruction services. Our solution is also highly efficient: document shredding that takes an employee 1 full day to complete takes us just 15 minutes from start to finish.

We shred all sensitive paper-based documentation, allowing our clients to standardise their document disposal practices. This includes:

  • Draft financial statements and budgets
  • Business and marketing plans and drafts
  • Research and development documentation
  • Personnel files
  • Payroll records
  • Tax records
  • Case files and other legal documentation
  • Outdated copies of customer information
  • Medical records
  • Cancelled cheques
  • Credit card receipts
  • Credit applications and other financial documentation

No, you don't need to sort your documents or remove any bindings before shredding.

Yes you can, from the comfort of your own desk via the web-link that is available to all clients. You are also welcome to physically witness the process alongside our vehicles when on-site destructions take place.

All our secure consoles are barcoded, allowing us to monitor collections and tailor a schedule to meet each client's individual needs. We typically visit client locations two to three times per month.

Please call us on 0861 225 327 or email us on and we will arrange for collection as soon as possible.

We can safely manage any size job, big or small, for both residential and commercial customers.

100% of our clients' shredded material is recycled into various paper-based products.

Please call our national call centre on 08000 SHRED for further information.